Terms of Service

Website and service information

This website introduces Cenova Build services, including performance marketing, social media marketing, website design and development, app development, brand strategy, and AI automation and workflow work. General website descriptions do not, on their own, define a purchased service or create a project agreement.

Your written project proposal

The accepted proposal or other written project agreement defines the parties, scope, deliverables, fees, payment stages, access requirements, approvals, timelines, support, and cancellation or refund terms.

If these general website terms and a project-specific provision differ, the signed or otherwise accepted project agreement governs that project, subject to applicable law. This page does not create an automatic deposit, administrative fee, notice period, or warranty period.

Information, access, and approvals

Provide accurate information and obtain permission to share project materials, account access, and data. Responsibilities for content, approvals, credentials, and third-party accounts should be agreed before work begins.

Use secure channels for credentials and sensitive records. Changes or delays in required inputs should be discussed so that scope and delivery expectations can be updated in writing.

Fees and third-party costs

Service fees, advertising spend, hosting, domains, app-store charges, software subscriptions, API usage, and other third-party costs must be distinguished in the proposal. A fee shown for one type of work should not be assumed to include every external expense.

The proposal and invoice define the agreed payment schedule. This website does not introduce a fixed payment split or renewal charge.

Changes, revisions, and support

Revisions, scope changes, maintenance, and support are included only to the extent described in the agreed scope. Record additional work, revised costs, and material timeline changes before proceeding.

Deployment, handover, access to source files, training, backups, and ongoing responsibilities should be clarified for the particular website, app, campaign, or workflow.

Materials, ownership, and permissions

Ownership, licensing, reuse, and handover of project deliverables must be set out in the project agreement. Existing tools, third-party assets, open-source components, fonts, and platform services may have their own licenses.

Do not assume that a project transfers every third-party right. Clients should have permission to provide the content, branding, and data used in their project.

Marketing results and automated workflows

Business outcomes depend on factors beyond a service deliverable. Search positions, ad-platform approvals, revenue, lead volume, and campaign returns are not guaranteed by general website statements.

AI and automation scopes should define testing, human review, exception handling, data permissions, and responsibility for decisions or external actions. AI-generated output may require checking before use.

Acceptable website use and external services

Do not misuse contact forms, attempt unauthorized access, submit malicious material, or use the website unlawfully. External sites and services have their own terms and privacy practices.

Restrictions, responsibilities, and dispute procedures for a paid project should be addressed in the project agreement. These website terms do not remove rights that cannot lawfully be excluded.

Cancellation, questions, and updates

The Refund & Cancellation Policy explains how to raise a request; the applicable proposal defines the specific commercial terms. Contact cenovabuild@gmail.com with the project reference and relevant documents.

Review this page when business details or service arrangements change. Before this draft is used as live terms, confirm the contracting entity, applicable law, and appropriate dispute provisions.